How to Make a Complaint
A complaint must first be made to the Head of the Department in question. If nothing has been done about your complaint, then write to the Public Defender.
Write your complaint letter to the Public Defender and include the following:
1
Step
Your name, address, age, telephone, email and whether you have a disability;
2
Step
The name of the authority you are complaining about;
3
Step
All facts about your complaint, including the date;
Who can make a complaint?
Any person or group of persons may make a complaint. The complaint must be made by the person who has suffered the injustice. If this person has died, is underage, or cannot act for himself, then someone else may make the complaint.
